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Support

Contact CashifyWallet

For app help, wallet transaction questions, or privacy requests, contact the support team. Support will never ask for a recovery phrase, private key, wallet passcode, one-time code, or signing payload.

Wallet access

CashifyWallet is self-custodial. We cannot see, reset, or recover your recovery phrase, private keys, passcode, or funds.

Transactions

Include the network, asset, transaction hash, and visible error message. Do not send screenshots containing secrets.

Account deletion

The core wallet does not require a CashifyWallet account. If you created a partner or developer account, contact support from the account email and request deletion.